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    General F.A.Qs

    What services do you offer?

    We provide a full range of home improvement and property services including: Build & Repair, Landscaping, Fencing & Decking, Kitchen & Bathroom Fitting, Roofing, and Plumbing. Each service is tailored to your property’s specific needs.

    Do you offer a free initial consultation?

    Yes, we provide a free initial consultation to discuss your needs and give you a first estimate.

    How can I request a quote?

    You can contact us via our Contact page, phone, or email. Once we receive the details, we’ll arrange a visit and provide a tailored quote.

    What is the process from first contact to project completion?

    • Consultation & site visit

    • Proposal with cost & timeline

    • Agreement and scheduling

    • Project execution with regular updates

    • Final delivery, cleanup, and warranty.

    Can you work while we are living in the property?

    Yes, many projects can be carried out with minimal disruption. We coordinate schedules, isolate work areas, and ensure safe access routes.

    Do you provide guarantees or warranties?

    Yes, we guarantee our workmanship and, where applicable, pass on the manufacturer’s warranty for materials. Details are always outlined in the contract.

    How are project timelines determined?

    Timelines depend on the project size, materials, and property conditions. A clear schedule is provided before work starts and updated as needed.

    What are your payment terms?

    Typically, a deposit is required before work begins, with staged payments linked to progress. Flexible arrangements are available for larger projects.

    Do you handle waste removal and final cleaning?

    Yes, we responsibly remove construction waste and ensure your property is clean and ready to use at the end of the project.

    Do you take care of permits and inspections if needed?

    Yes, if permits or inspections are required, we provide guidance and can arrange them depending on local regulations.

    Build & Repair

    What type of repairs and renovations do you handle?

    We cover everything from minor fixes (cracks, flooring, doors/windows) to full structural repairs and complete renovations, always prioritizing safety and durability.

    What happens if unexpected issues are discovered during work?

    We immediately report them, explain the options and costs, and only proceed with your approval.

    What materials do you use?

    We use high-quality, durable materials suited to your budget and needs. Eco-friendly and low-maintenance options are also available.

    Landscaping

    Do you provide design plans before starting?

    Yes, we offer design options tailored to your budget and style, covering gardens, paving, paths, and outdoor features.

    Can you provide ongoing maintenance after landscaping?

    Yes, we offer maintenance programs including watering, trimming, soil care, and seasonal checks.

    Do you offer eco-friendly landscaping solutions?

    Absolutely—such as water-efficient planting, sustainable materials, and low-maintenance garden designs.

    Fencing & Decking

    What materials are best for fences and decks?

    We offer treated wood, composite, metal, and PVC. Each has different advantages in terms of cost, durability, and style.

    Will I need planning permission for fencing or decking?

    It depends on the height, size, and local regulations. We’ll assess your property and advise you if permission is required.

    How do you ensure decking is safe and non-slip?

    We use the right spacing, anti-slip finishes, and professional substructures to ensure safety and durability.

    Kitchen & Bathroom Fitting

    Do you handle all aspects of kitchen and bathroom fitting?

    Yes, we coordinate plumbing, electrical, tiling, cabinetry, and countertops for a seamless installation.

    How long does a kitchen or bathroom renovation take?

    It depends on the scope—usually from a few days to several weeks. A clear timeline will be provided after the site visit.

    Can you work with my chosen brand or designer?

    Can you work with my chosen brand or designer?

    Roofing

    What roofing services do you provide?

    We handle roof installation, repair, and maintenance, including leak repair, tile replacement, insulation, and waterproofing.

    Do you offer emergency leak repairs?

    Yes, we can provide urgent assistance to minimize damage and then carry out permanent repairs.

    How often should a roof be inspected?

    We recommend at least once a year, and especially after severe weather, to prevent costly damage.

    Plumbing

    What plumbing services do you cover?

    Leak repairs, pipe replacement, full kitchen and bathroom plumbing, appliance installation, and unblocking.

    Can you update old plumbing systems?

    Yes, we can upgrade your pipes and fixtures to improve efficiency, water pressure, and reliability.

     

    Can you provide insurance reports for water damage?

    Yes, we can supply detailed documentation and invoices for insurance claims.